Location Prompt Issues for Android (Non-Huawei)

Please follow the troubleshooting steps below:

 

Besides turning on location service and allow location permissions for the app, Android users need to turn on the Location accuracy setting too.

Android 10, 11 or newer:

1. Turn your phone's location accuracy on or off Swipe down from the top of the screen.
2. Touch and hold Location .
3. If you don't find Location , tap Edit or Settings
4. Then drag Location into your Quick Settings.
5. Tap Advanced And then Google Location Accuracy.
6. Turn Improve Location Accuracy on or off.

Android 9: 

If location already turned on. Users need to tap on the Use Location row (even though it’s already turned on) to go to a sub page and enable Location Accuracy to High accuracy for Older Android version

You can choose your location mode based on accuracy, speed, and battery use.

1. Open your phone's Settings app.
2. Tap Security & Location And then Location.
3. If you don't see "Security & Location," tap Location.
4. Tap Mode. Then pick:
   1. High accuracy: Use GPS, Wi-Fi, mobile networks, and sensors to get the most accurate location. Use Google Location Services to help estimate your phone's location faster and more accurately. 
   2. Battery saving: Use sources that use less battery, like Wi-Fi and mobile networks. Use Google Location Services to help estimate your phone's location faster and more accurately.
   3. Device only: Use only GPS. Don't use Google Location Services to provide location information. This can estimate your phone's location more slowly and use more battery.